Firstsource Solutions Limited has allotted 54,254 equity shares under its Employee Stock Option Scheme 2003 and Employee Stock Option Plan 2019 on March 2, 2026. The allotment received approval from the Trustees of Firstsource Employee Benefit Trust at 1.45 p.m. and follows the exercise of stock options under the ESOP 2019 Plan. The company has disclosed this information to stock exchanges in compliance with SEBI regulations.
Firstsource solutions has completed the allotment of 54,254 equity shares under its employee stock option plans on March 2, 2026. The allotment was executed pursuant to the company's Employee Stock Option Scheme 2003 (ESOS 2003) and Employee Stock Option Plan 2019 (ESOP 2019 Plan).
Stock Option Exercise Details
The allotment follows the exercise of stock options granted under the company's ESOP 2019 Plan. The Trustees of Firstsource Employee Benefit Trust provided their approval for the allotment at 1.45 p.m. on March 2, 2026.
Parameter: Details Total Shares Allotted: 54,254 Allotment Date: March 2, 2026 Approval Time: 1.45 p.m. Approving Authority: Trustees of Firstsource Employee Benefit Trust
Employee Stock Option Plans
The allotment was conducted under two distinct employee stock option plans:
Firstsource Solutions Employee Stock Option Scheme 2003 (ESOS 2003)
Firstsource Solutions Limited Employee Stock Option Plan 2019 (ESOP 2019 Plan)
The exercise of options was specifically related to the ESOP 2019 Plan, demonstrating the company's continued commitment to employee participation in equity ownership.
Regulatory Compliance
The company has informed both the National Stock Exchange of India Limited and BSE Limited about this allotment in compliance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015. This disclosure ensures transparency in corporate actions and keeps stakeholders informed about changes in the company's share capital structure.
Firstsource Solutions Limited has announced a strategic partnership with Prosper AI to revolutionize healthcare revenue cycle management through advanced voice AI technology. The collaboration aims to scale AI-driven voice workflows across critical healthcare processes, helping providers improve financial performance and patient access while maintaining regulatory compliance.
Strategic Partnership Overview
The partnership combines Firstsource's deep domain expertise and scaled delivery model with Prosper AI's agentic voice technology. Together, the companies will modernize high-volume RCM workflows where speed, consistency, and multilingual engagement are essential.
Partnership Focus Areas: Details Primary Applications: Eligibility, enrollment, and patient outreach Technology Integration: AI-powered voice agents and agentic capabilities Target Processes: Patient-facing and administrative workflows Approach: UnBPO™ outcome-driven, AI-first methodology
Early Deployment Results
Firstsource has already begun deploying the AI-driven agentic platform across select RCM use cases. Early deployments within large healthcare systems are delivering measurable outcomes:
Performance Metrics: Results Medicaid Screenings: Significant increases Daily Patient Interactions: Thousands managed by AI voice agents Patient Conversion: Improved conversion of uninsured patients into covered lives Revenue Impact: Enhanced revenue realization with reduced patient friction
Industry Context and Solutions
Healthcare providers face mounting challenges including workforce shortages, regulatory complexity, rising costs, and growing patient expectations. The partnership addresses these pressures by applying Firstsource's UnBPO™ approach, enabling providers to re-architect revenue cycle operations around intelligence and automation.
Scott Schrader, Head – Healthcare Provider business, Firstsource, emphasized the strategic importance: "Strategic partnerships are central to how we build differentiated, outcome-led capabilities. Healthcare revenue cycle operations are being re-architected around intelligence, scale, and patient-centricity. This partnership with Prosper AI strengthens Firstsource's position as a next-generation RCM partner."
Technology and Expansion Plans
The partnership will continue expanding voice AI across additional RCM and patient access workflows:
Appointment scheduling
Billing inquiries
Eligibility verification
Claim status interactions
All deployments will be implemented with enterprise-grade security and in alignment with applicable healthcare privacy and regulatory standards.
Xavier de Gracia, Co-Founder and Operations Sales, Prosper AI, highlighted the collaboration's potential: "Our partnership with Firstsource brings together complementary strengths—advanced voice technology and deep RCM expertise—to deliver meaningful improvements for providers and patients alike. Together, we are building revenue cycle operations that are more productive, patient-friendly, and future-ready."
Company Profiles
Firstsource Solutions Limited operates as a global leader in transformational solutions across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries. The RP-Sanjiv Goenka Group company maintains a global footprint across multiple countries including the US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia.
Prosper AI specializes as a voice AI platform purpose-built for healthcare organizations. Founded in 2023 by Harvard and MIT alumni, the company works with over 35 healthcare enterprises, including top 10 health systems and major industry vendors. The platform integrates seamlessly with existing healthcare IT systems to deliver operational improvements and cost savings.
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